Campaign - Instrument Cluster Warranty Extended
# 07187C: Special Coverage Adjustment - Instrument Panel Cluster Gauge Needle Function - (Mar 20, 2009)
Check with your dealer to see if your vehicle is covered under this warranty. They can use the last 8 numbers of your VIN to check.
Subject:
07187C -- SPECIAL COVERAGE ADJUSTMENT - INSTRUMENT PANEL CLUSTER GAUGE NEEDLE FUNCTION
Models:
2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT
2005 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT (U.S. ONLY)
2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE
2005 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE (U.S.ONLY)
2003-2004 GMC SIERRA, YUKON, YUKON XL
2005 GMC SIERRA, YUKON, YUKON XL (U.S. ONLY)
THIS BULLETIN IS BEING REVISED TO INCLUDE CERTAIN 2005 MODEL YEAR VEHICLES IN THE U.S. ADDITIONALLY, FOR U.S. 2003-2005 MODEL YEAR VEHICLES, GM WILL PROVIDE THE INSTRUMENT PANEL CLUSTER (IPC) ONLY, AT NO CHARGE TO THE CUSTOMER FOR VERIFIED FAILURES BETWEEN 70,001 MILES (110,001 KM) AND 80,000 MILES (130,000 KM). ANY ADDITIONAL COSTS, INCLUDING LABOR TO REPLACE THE INSTRUMENT PANEL CLUSTER, WILL BE THE RESPONSIBILITY OF THE CUSTOMER. DEALERS WILL BE RESPONSIBLE FOR THE RETURN OF THE CUSTOMER'S IPC BACK TO THE ELECTRONIC SERVICE CENTER. PLEASE DISCARD ALL COPIES OF BULLETIN 07187B, ISSUED SEPTEMBER 2008.
CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE REQUIRED WHEN PLACING AN ORDER FOR THE IPC.
Some customers of all 2003-2004 model year and certain U.S. 2005 model year Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more of the instrument panel (IP) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge. Special Coverage Adjustment This special coverage covers the condition described above for a period of 7 years or 70,000 miles (110,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
Dealers are to replace the instrument panel cluster after the condition has been verified. The repairs will be made at no charge to the customer.
For verified failures between 70,001 miles (110,001 km) and 80,000 miles (130,000 km) on U.S. vehicles, dealers are to provide the customer with an instrument panel cluster (IPC) only. Any additional costs, including labor to replace the instrument panel cluster, will be the responsibility of the customer. Dealers are responsible for the return of the customer's IPC back to the Electronic Service Center.
For verified failures between 70,001 miles (110,001 km) and 80,000 miles (130,000 km) on U.S. vehicles, dealers are to provide the customer with an instrument panel cluster (IPC) only. Any additional costs, including labor to replace the instrument panel cluster, will be the responsibility of the customer. Dealers are responsible for the return of the customer's IPC back to the Electronic Service Center.
If you see that GM didn't bother to include your VIN # during their "Special Coverage Adjustment Campaign" give me a call and I will get your instrument cluster fixed fast and at a great price! Click HERE to purchase my service. Contact me with any questions you may have.
Vehicles Involved:
Check your VIN located on the left hand (driver’s side) dashboard. It should be visible from the lower corner of the windshield. The VIN is 17 digits long, but you will only need to check the last 8 digits against the table below
YEAR MODEL VIN FROM VIN THROUGH YEAR MODEL VIN FROM VIN THROUGH
2003 Avalanche********3G100001*********3G347428
2004 Avalanche********4G100011*********4G344788
2005 Avalanche********5G100003*********5G199674
2003 Silverado*********31100001*********31412794
2003 Silverado*********3E100001*********3E381150
2003 Silverado*********3F100001*********3F259060
2003 Silverado*********3M100001********3M112290
2003 Silverado*********3Z100001*********3Z361857
2004 Silverado*********41100005*********41435572
2004 Silverado*********4E100001*********4E403760
2004 Silverado*********4F100001*********4F269046
2004 Silverado*********4M100006*********4M112271
2004 Silverado*********4Z100002*********4Z353683
2005 Silverado*********51100014*********51247028
2005 Silverado*********5E100002*********5E223209
2005 Silverado*********5F800001*********5F882297
2005 Silverado*********5Z100003*********5Z224691
2003 Suburban*********3G100007*********3G348254
2003 Suburban*********3J100007**********3J346322
2003 Suburban*********3R100004*********3R319989
2004 Suburban*********4G100010*********4G344801
2004 Suburban*********4J100031**********4J333376
2004 Suburban*********4R100001*********4R323241
2005 Suburban*********5G100001*********5G199663
2005 Suburban*********5J100003**********5J192999
2005 Suburban*********5R100015*********5R199187
2003 Tahoe************3J100001*********3J346326
2003 Tahoe************3R100014*********3R320162
2004 Tahoe************4J100005**********4J333379
2004 Tahoe************4R100003*********4R323252
2005 Tahoe************5J100002**********5J193163
2005 Tahoe************5R100002*********5R199238
2003 Sierra*********31100003*********31412793
2003 Sierra*********3E100003*********3E381153
2003 Sierra*********3F100008*********3F259040
2003 Sierra*********3Z100004*********3Z900320
2004 Sierra*********41100001*********41435571
2004 Sierra*********4E100002*********4E403758
2004 Sierra*********4F100005*********4F269047
2004 Sierra*********4Z100001*********4Z900747
2005 Sierra*********51100001*********51247001
2005 Sierra*********5E100001*********5E223208
2005 Sierra*********5F800011*********5F882292
2005 Sierra*********5Z100001*********5Z900686
2003 Yukon*********3J100003*********3J346327
2003 Yukon*********3R100006*********3R320129
2004 Yukon*********4J100002*********4J333371
2004 Yukon*********4R100002*********4R323250
2005 Yukon*********5J100012*********5J193294
2005 Yukon*********5R100004*********5R199229
2003 Yukon XL******3G100020*********3G348252
2003 Yukon XL******3J100006*********3J346324
2003 Yukon XL******3R100002*********3R320042
2004 Yukon XL******4G100023*********4G340744
2004 Yukon XL******4J100001*********4J333378
2004 Yukon XL******4R100004*********4R323210
2005 Yukon XL******5G100029*********5G199661
2005 Yukon XL******5J100001*********5J191982
2005 Yukon XL******5R100003*********5R199219
2003 Escalade*********3R100001*********3R320163
2004 Escalade*********4R100006*********4R323240
2005 Escalade*********5R100001*********5R199235
2003 Escalade ESV*****3G117982*********3G348029
2004 Escalade ESV*****4G100001*********4G343605
2005 Escalade ESV*****5G100006*********5G199627
2003 Escalade EXT*****3G100002*********3G343890
2004 Escalade EXT*****4G100005*********4G343604
2005 Escalade EXT*****5G100009*********5G199571